CRATE by Citrus Grove Catering

CRATE Catering at UCR

UCR Dining Services Pandemic Impact Continues

Campus Community,

            We have just about made it through our first year of students/faculty/staff returning to campus in closer to pre-pandemic levels. As many of you know, Dining & Hospitality Services never left campus and continued to work in person throughout the pandemic. However, the last two years have been incredibly impactful on our department with many vacated positions, painful layoffs for many of those on our team, ever-changing COVID protocols, managing a quarantine/isolation meal program for our students, large debt to recover from for our self-supporting division, and constantly adapting as the pandemic evolved. Through it all we have demonstrated resiliency and an unwavering commitment to serving our campus community.

As we look ahead now to Fall of 2022, we continue to be anxious to re-open many of our shuttered restaurants; however, we still have many challenges ahead of us. Our department has many open critical staff positions we are actively recruiting to fill. Our department also typically employs about 800 student employees with close to 40% of those being returning student staff annually. Due to having very few student staff during the pandemic, we had to rehire our entire student workforce in Fall of 2021. For many of them, this is their first job, and training takes time. The restaurant and hospitality industry continue to face staffing shortages across the nation, so please extend additional grace to those that are working---we need them and appreciate them.  Finally, we are facing significant national and global supply chain issues. We sincerely apologize for any oddities, menu/item outages, or changes to the menu due to these very impactful supply chain issues. We are working hard with our suppliers to minimize impacts, but oftentimes the shortages are out of their control as well.

As we continue to face these challenges head-on, one thing remains unchanged---we are here to serve our Highlanders and feel grateful to see so many smiling faces returning to campus! We look forward to continuing the momentum forward, and as we stabilize our staffing levels we will continue the re-opening and new opening of our restaurants, coffee shops, and convenience stores. Thank you for your support, and patience, as we re-build from the impacts of the pandemic. We look forward to seeing and serving you!

With Gratitude,

Dining & Hospitality Services

Stay up-to-date on UCR's current Covid-19 event guidance on the Campus Return website.
Event hosts are responsible for ensuring all guidelines/requirements are planned for and adhered to.


With the launch of our new streamlined ordering system (Virtual EMS) and the move of our operations into the Glasgow Residential Restaurant we decided to create a new brand identity. Taking a new approach to our food options, we will be revamping and refreshing the CRATE menu throughout the year to provide our clients the freshest, most timely ingredients. The new CRATE name and branding evokes a more seasonal higher variety identity as we offer three-to-five new menu items each quarter.

Thank you for your interest in CRATE by Citrus Grove Catering. We hope to help make your next event a big success!

Contact CRATE at (951) 827-5471.

There are two ways to order CRATE:

UCR Staff, Faculty, and Designated Reservers from a Registered Student Org

UCR Staff, Faculty, and Designated Reservers from a Registered Student Org MUST use the button below. Use your Employee ID# or SID# to login. Once logged in, under My Reservation Templates, Click on BOOK NOW for CRATE by Citrus Grove. If you are having issues with ordering, please call us: 951-827-5766.

The tutorial demonstrates how to find the menu, put in an order using EMS, and make edits/cancellations.

Non-UCR Staff, Faculty, and Registered Student Orgs

If you are not UCR Staff, Faculty, or the Designated Reserver for your Registered Student Org, use the button below.

Delivery Fees

Your order must be at least $50.00 to be eligible for delivery.

Order Amount Delivery Fee
Orders $50-$125 $15.00 delivery fee
Orders $126-$250 $30.00 delivery fee
Orders $251-$500 $50.00 delivery fee
Orders over $500 Delivery fee to be determined by sales manager